How onboarding works
We don't leave you with an empty system. We launch it on your data and train your team.
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1
Call and demo
We learn about your property, departments and way of working, and show the system on sample data.
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2
Configuration
We enable modules, import apartments and bookings from your channel manager, and set up accounts and department roles.
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3
Training
Short training for each department plus PDF guides.
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4
Launch and support
In the first weeks we work alongside you, fine-tune settings and add what's missing.
Frequently asked questions
Does Alfa PMS replace my channel manager?
It doesn't have to. Alfa imports bookings, apartments and rates from your channel manager (e.g. IdoBooking, Previo, NFHotel), and channel sales can keep going through your channel manager. Alfa adds what a PMS doesn't do: department work, housekeeping, inventory, maintenance and owner statements.
Do I have to buy every module?
No. Each module is enabled separately and you pay only for the ones you use. Start with two and add more later.
Does it work on phones?
Yes. Housekeeping and maintenance work on phones: daily plan, tasks, fault photos and inventory counts.
Which languages does the panel support?
The panel is in Polish. Housekeeping screens also work in English, Ukrainian and Russian - everyone picks their own language.
Where is our data stored?
Every client has a separate installation and database on a server in Poland. Data is never mixed with other properties.
How long does onboarding take?
Usually from one to a few weeks, depending on modules and properties. We import apartments and bookings, set up accounts and roles, and train your team.
See Alfa PMS with your own data
We'll show you the system on demo data first, then on your apartments. No obligations.